De derde weg: tussen Facility Management zelf doen en volledig uitbesteden

Facility Management / By

Wanneer facilitaire problemen tot bij de directie escaleren, zit het probleem dikwijls niet in de uitvoering, maar in de aansturing. De CEO verliest tijd aan dossiers die nooit op de directietafel hadden mogen belanden. De CFO krijgt investeringsvragen die niet in het budget voorzien zijn. De focus van de COO verschuift deels naar infrastructuurprojecten, ten

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Facility Management, the invisible hand

Facility Management / By

I’m regularly asked: “What exactly is Facility Management?” This question typifies the position Facility Management often finds itself in: indispensable, yet invisible. Indispensable because many building functions are essential to guarantee the comfort, well-being, safety, and productivity of employees working in a building. Invisible because many tasks and processes happen behind the scenes. When everything

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Acceptance is key

Change Management / By

Have you ever introduced a new technology that was really top-notch, but no one used it? Maybe you forgot to work on the acceptance part upfront.  When introducing a technical solution, a new technology, a business transformation, or a change initiative in general, the Effectiveness of it is ruled by its Quality. We all find that pretty obvious and

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