To realize the added value in Facility Management, I focus on 3 elements
1. Supporting the core activities of the company
- Ensuring infrastructure that suits business needs
- Organizing facility services
- Aligning all facility activities with the company’s strategic plan
Examples
- Managed the finishing and commissioning of a building according to my client’s wishes (technical installations, furniture, painting, security systems, …) followed by the moving of 150 employees to the new building. Lead-time of 6 months.
- Coordinated the expansion and renovation of a production plant, incl. offices. Lead-time of 18 months.
- Managed the renewal and expansion of the electrical installation of a site, incl. installing an emergency power unit and a second transformer
- Made an extensive study of outsourcing data centers versus expanding internal data center infrastructure
2. Improving the company’s working environment
- Aligning the workplace design with the needs of the users
- Improving employee experience
- Increasing productivity, efficiency, and effectiveness
Examples
- Installed COVID-19 measures to guarantee a safe work environment incl. cloud-based CO2 sensors
- Defined together with HR a Hybrid NWOW strategy and policy (Bits, Bricks, Business, Behavior), including the introduction of Flex Desks and an associated reservation application (Envoy)
- Improved visitor reception management
- Introduced new office furniture (330 desks)
- Coordinated the renewal and expansion of fire, burglar, access control and security camera systems on 3 sites thus improving safety and security
3. Advising and supporting the company’s management team
- Building an FM organization, creating processes and procedures, structuring information and turning data into insights
- Monitoring current and future legal obligations and trends
- Managing OPEX and CAPEX budgets
Examples
- Contract management for energy, physical security, cleaning, HVAC, catering, leasing, insurance, waste handling, …
- Creating a long-term infrastructure Masterplan for a Belgium based business
- Standards: ensuring compliance of FM processes with ISO9001 (quality), ISO27001 (security), ISO14001 (environmental) – the latter also incl. project management with the aim of certifying 3 sites
My approach toward results follows these steps
Together with the client’s management team, I define the demand for infrastructure and facility services, aligned with the business strategy and based on an assessment of the as-is and to-be situation; this assessment can have a technical, organizational, compliance, or another framework.
Subsequently, I provide the necessary infrastructure and facility services through insourcing, outsourcing, and project management and I monitor the implementation and delivery of services and activities.
Finally, I stay on top of things in order to be able to switch quickly in the event of changes in the strategy or in the core business, in such a way that infrastructure and facility services always optimally match the needs of the company.
We can collaborate in different ways
- Consultancy in the form of assessment, analysis, and advice: I present a report with findings and advice
- Project management: I manage one or more projects
- Interim management: I temporarily take up a role in the client’s organization